Credentia is the platform that provides access to the National Nurse Aide Assessment Program (NNAAP) and Medication Aide Certification Exam (MACE). The Credentia login portal is essential for scheduling exams, viewing results, and managing certification renewals. This guide explains how to log in to the platform and answers frequently asked questions to help you navigate the system easily.
How To Log In To Credentia?
Here are the steps to log in to your Credentia account:
- Visit the Credentia Login Page: Navigate to the Credentia platform login where you’ll see the “Get Started” button.
- Enter Your Email and Password: Use your registered email address and password to log in. If this is your first time, follow the account creation process.
- Complete Two-Factor Authentication (if required): For accounts in certain states, such as Pennsylvania, you may need to complete two-factor authentication (2FA) via SMS or email before accessing your account.
- Manage Your Dashboard: After logging in, you can schedule exams, check your results, or update your personal information.
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Key Features Of The Credentia Portal
- Exam Scheduling: Set up your nurse aide or medication aide certification exam.
- Results Access: View your exam results once they are available.
- Account Management: Update your profile, track applications, and complete renewals.
- Certification Renewal: Renew your CNA registration and apply for reciprocity if needed.
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FAQ
How Do I Reset My Credentia Password?
You can reset your password by clicking the “Forgot Password?” link on the login page and following the instructions to receive a reset link via email.
Why Am I Being Asked For Two-Factor Authentication?
Credentia uses 2FA for extra security, especially for users in specific states. You’ll receive a one-time passcode via SMS or email that you’ll need to enter during login.
Can I Access Credentia On My Mobile Device?
Yes, you can access the Credentia platform on mobile devices using a supported browser, though there isn’t a dedicated app for it at this time.
How Do I Schedule My Exam?
After logging in, navigate to the “Exam” section, where you can choose your exam type and select a date that works for you.
What Should I Do If I Cannot Log In?
First, ensure your email and password are correct. If you’re still facing issues, try resetting your password or contacting Credentia support for help.
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